Exclusive Interview: Improve the Hotel Booking Process, the Guest Experience, and More

What are some of the reasons why guests choose to book with an online travel agency (OTA) over a hotel’s website? According to an August 2016 Phocuswright report, the #1 reason is that OTA websites are easy to use. There is also a widespread consumer misconception that OTAs offer better prices than booking directly with … Read more

Exclusive Interview: Effective Hotel Revenue Management Strategies

Revenue management is one area that is evolving rapidly to keep pace with an technologically complex hospitality environment. To get some insights on the future of revenue management and new best practices for hoteliers, we spoke with Nick Molitor, the Director of Account Management at IDeaS, the global leader in revenue optimization technology. Nick, the … Read more

Exclusive Interview: Chinese travelers’ boom in Seattle

John Boesche – Director of Visit Seattle 120 million travelers from China went overseas in 2015, according to statistics from the China National Administration of Tourism. And approximately 115K of them visited Seattle. We had the opportunity to speak with John Boesche, Director of Visit Seattle to learn more about this important opportunity for the … Read more

Exclusive Interview: Updates from the Hotel Marketing Field with Martin Soler

Recently Martin Soler and Sebastien Felix published the 10th edition of the Hotel Marketing Benchmark looking what the future of hotel marketing holds. This is excellent timing for us to dive a bit deeper into the trends with Martin and learn more insights. Martin has a long history working in hotels and hotel marketing strategies. … Read more

Exclusive Interview with President Director of Tauzia Hotel Management, Marc Steinmeyer

Whether you’re a large organization, a small group managing a collection of independent hotels, or even a single hotel that needs a different direction, launching a new brand is a challenge for even the most seasoned of hoteliers. Since TAUZIA Hotel Management recently launched a new brand, we sat down with Marc Steinmeyer, the President … Read more

Exclusive Interview: Matthijs Welle, CEO of Mews Systems

We sat down with Matthijs Welle, the CEO of Mews Systems. Matthijs spent most of his early career with Hilton in London, Johannesburg, and Prague. In 2013 he left his secure corporate job to join the dynamic Mews Systems and set out to conquer the hotel world by revolutionizing Property Management Systems. Here are the … Read more

Insiders Studio: Revinate’s Exclusive Interview with Industry Insider, Del Ross

To kick off 2018, our Chief Product Officer, Dan Hang, sits down with industry insider Del Ross for a fresh perspective on the state of hospitality. With over 17 years in the industry, Del has been a great advisor to Revinate throughout the past year. During his career at IHG, as Vice President (Americas Sales … Read more

Exclusive Insights: Top 5 Globally Trending Topics in Guest Reviews

For the tens of thousands of hoteliers who use Revinate Reputation, sentiment analysis is crucial for helping them understand which services and amenities are most important to their guests. In doing research for this article, we looked at more than 200 topics extracted from more than 58 million reviews in 2016 and 2017 to understand … Read more

Exclusive Interview: Joris Beerten on Distribution, Revenue, and the Hotelier’s Toolbox

Recently, Revinate sat down with Joris Beerten, Global Commercial Director at OTA Insight to talk about how hotels can and should be thinking about the channels they use to drive bookings and revenue. Joris Beerten is a long-time veteran of the hospitality industry, having started at Hilton as the chief steward of a hotel in … Read more

Exclusive: Whistle’s Founders on multi-channel communications, machine learning, and more

We recently sat down with Christopher Hovanessian and Jonathan Rojas, co-founders of Whistle. Whistle is an intriguing guest messaging solution for hotels. We discussed trends in the industry and got their thoughts on where hoteliers should be making investments for success in 2020. What are you seeing hoteliers focus on when it comes to guest … Read more