Posted in Hotel Marketing

Understanding Trends in Guest Feedback

Howard Schultz famously said, “When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.” While he wasn’t referring…

Continue Reading... Understanding Trends in Guest Feedback
Posted in Hotel Marketing

How to Get Valuable Feedback From Guests

Any business that wants to flourish and grow needs to be highly responsive to customer feedback. The best hotels in the world are always looking…

Continue Reading... How to Get Valuable Feedback From Guests