2018 Budget Season: Own Your Guests (Stop Renting Them)

You have comfortable beds, a new lobby, friendly service, and offer value that is undisputed. As a result, your guests have never been happier with your hotel. Satisfaction scores are strong and getting better, and the smiles on guests’ faces assure you that you are doing the right thing to deliver a great stay, every … Read more

Hotel development disputes – a whistle stop tour of the options available | Article

Disputes relating to any hotel development are never welcome but are often unavoidable. Not only can they strain relationships between those working on a project but they can also add a significant amount of cost, delay and stress to already problematic situations. Sometimes time can be of the essence and it is essential to get … Read more